Terms of service
OVERVIEW
Welcome to Noor Mist! The terms “we”, “us” and “our” refer to Noor Mist. Noor Mist operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Noor Mist is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy . If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products in our online store. However, please note that colours or product appearance may differ slightly depending on the device you use to access the store and your screen settings.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Noor Mist reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Noor Mist confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Noor Mist may be unable to accommodate cancellation requests after an order is accepted.
In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
Products purchased from Noor Mist are intended for personal or household use only and may not be resold without prior written permission.
Noor Mist is committed to fair and transparent trade. If an order arrives defective, incorrect, or damaged, customers are entitled to a replacement or refund in accordance with our Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.
Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online store may differ from prices offered in physical retail stores or third-party retailers.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
You represent and warrant that:
(i) the payment information you provide is true and correct
(ii) you are authorised to use the payment method provided
(iii) charges incurred will be honoured by your payment provider
(iv) you will pay charges incurred including shipping and applicable taxes
SECTION 5 - SHIPPING AND DELIVERY
Delivery times provided are estimates and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.
Once your order has been shipped, delivery responsibility transfers to the shipping carrier. However, if your order is lost or arrives damaged, please contact us and we will work with the carrier to help resolve the issue.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, brand names, logos, images, graphics, videos, text and design elements are owned by Noor Mist or licensed to us and are protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, or exploit any content from our website without prior written permission.
Noor Mist names, logos, product names and branding elements are trademarks of Noor Mist. Shopify’s name and logo are trademarks of Shopify.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools which we do not monitor or control.
These tools are provided “as is” and “as available” without warranties or conditions of any kind.
Your use of these tools is entirely at your own risk and subject to the terms of the relevant third-party providers.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party websites.
If you choose to access these websites, you do so at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Noor Mist is powered by Shopify. However, all purchases made in our store are made directly with Noor Mist.
By using our Services, you acknowledge that Shopify is not responsible for any aspect of sales transactions between you and Noor Mist.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK].
Because the Services are hosted by Shopify, Shopify may process certain personal information to provide and improve the platform.
SECTION 11 - FEEDBACK
If you submit suggestions, ideas, reviews or feedback to us, you grant Noor Mist a worldwide, royalty-free licence to use, reproduce, modify and publish such feedback.
We are not obligated to maintain feedback in confidence, pay compensation for it, or respond to it.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be typographical errors or inaccuracies relating to product descriptions, pricing, promotions or availability.
We reserve the right to correct any errors and to cancel orders if information is inaccurate.
SECTION 13 - PROHIBITED USES
You may not use our Services for any unlawful purpose or to violate any laws or regulations.
Prohibited activities include transmitting malicious code, spamming, scraping data, impersonating others, or interfering with the security of the Services.
We reserve the right to suspend or terminate access if these Terms are violated.
SECTION 14 - TERMINATION
We may terminate your access to the Services at any time if these Terms are violated.
Any obligations incurred prior to termination will remain enforceable.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties of any kind except where required by law.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Noor Mist shall not be liable for indirect, incidental, special or consequential damages resulting from your use of the Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Noor Mist and its partners, employees and affiliates from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain valid.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Noor Mist regarding the Services.
SECTION 20 - ASSIGNMENT
You may not transfer or assign these Terms without our written consent. Noor Mist may assign these Terms without restriction.
SECTION 21 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.
SECTION 22 - HEADINGS
Headings are provided for convenience and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS
We reserve the right to update or change these Terms at any time by posting updates on our website.
Continued use of the Services after changes constitutes acceptance of the updated Terms.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to: